1. Overview & Our Commitment
Royal Financial LLC ("Royal Financial," "we," "us," or "our") is committed to protecting the privacy and security of your personal and financial information. This Privacy Policy explains how we collect, use, share, and protect information obtained through our website at www.royalfinancialllc.net and through the provision of our tax, financial advisory, bookkeeping, and related services.
As a financial services company, we are subject to the Gramm-Leach-Bliley Act (GLBA), which requires us to explain our information-sharing practices and to safeguard your nonpublic personal information (NPI). This Privacy Policy serves as our GLBA Privacy Notice.
By using our website or engaging our services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services.
2. Information We Collect
We collect several types of information in connection with the services we provide:
A. Information You Provide Directly
- Full legal name, date of birth, and Social Security Number (SSN) or Employer Identification Number (EIN)
- Contact information including mailing address, email address, and phone number
- Financial information such as income, deductions, credits, bank account details, and investment records
- Employment information including W-2s, 1099s, and other tax documents
- Business records including profit & loss statements, balance sheets, and payroll data
- IRS correspondence, notices, and prior-year tax returns
- Information submitted through our website contact forms, booking system, or assessment quiz
B. Information Collected Automatically
- IP address and browser type when you visit our website
- Pages visited, time spent on pages, and referring URLs
- Device information including operating system and screen resolution
- Cookies and similar tracking technologies (see Section 8 for details)
C. Information from Third Parties
- Information from the IRS, state tax authorities, or other government agencies in connection with your tax matters
- Information from third-party service providers such as payroll platforms or accounting software
- Publicly available information relevant to your tax or financial situation
3. How We Use Your Information
We use the information we collect for the following purposes:
- To prepare, review, and file your federal and state tax returns accurately and on time
- To provide bookkeeping, payroll, business advisory, and CFO-level financial services
- To represent you before the IRS or state tax authorities in connection with audits, notices, or resolution matters
- To communicate with you about your account, services, appointments, and important tax deadlines
- To respond to your inquiries submitted through our website, contact form, or assessment quiz
- To process payments and manage billing for our services
- To comply with applicable federal, state, and local laws and regulations
- To improve our website, services, and client experience
- To send you relevant updates, newsletters, or promotional communications (you may opt out at any time)
- To detect, prevent, and address fraud, security breaches, or other harmful activities
We will not use your nonpublic personal information (NPI) for any purpose other than those described above without your prior written consent, except as required by law.
4. GLBA Privacy Notice — Information Sharing
FEDERAL LAW NOTICE: The Gramm-Leach-Bliley Act (GLBA) requires financial institutions to explain their information-sharing practices to their customers. This section constitutes our GLBA Privacy Notice.
What We Share and With Whom
The table below summarizes our information-sharing practices:
| Reason We Share | Do We Share? | Can You Limit? |
|---|---|---|
| For our everyday business purposes — to process transactions and maintain your account | Yes | No |
| For our marketing purposes — to offer our products and services to you | Yes | Yes |
| For joint marketing with other financial companies | No | We don't share |
| For our affiliates' everyday business purposes — information about your transactions and experiences | No | We don't share |
| For our affiliates to market to you | No | We don't share |
| For non-affiliates to market to you | No | We don't share |
Permitted Disclosures
We may share your nonpublic personal information only in the following circumstances:
- With the IRS, state tax agencies, or other government authorities as required to file your returns or resolve your tax matters
- With service providers who assist us in delivering our services (e.g., tax software providers, secure document platforms), subject to confidentiality agreements
- As required by law, court order, subpoena, or regulatory requirement
- To protect the rights, property, or safety of Royal Financial, our clients, or the public
- With your explicit written authorization
We Do NOT Sell Your Information
Royal Financial does not sell, rent, or trade your personal or financial information to any third party for their own marketing purposes. Your information is used solely to serve you.
5. Data Security & Safeguards
As required by the GLBA Safeguards Rule, Royal Financial maintains a comprehensive information security program designed to protect the confidentiality, integrity, and security of your nonpublic personal information.
Our safeguards include:
- Encryption of sensitive data in transit and at rest using industry-standard protocols (SSL/TLS)
- Secure, password-protected client portals for document exchange
- Access controls limiting employee access to client information on a need-to-know basis
- Regular security assessments and staff training on data privacy and security practices
- Secure disposal of physical and electronic records containing personal information
- Multi-factor authentication for systems containing client data
- Incident response procedures to address potential data breaches promptly
While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using commercially reasonable means to protect your information.
6. Data Retention
We retain your personal and financial information for as long as necessary to:
- Fulfill the purposes for which it was collected, including providing ongoing services
- Comply with our legal and regulatory obligations (the IRS generally requires tax records to be retained for a minimum of 7 years)
- Resolve disputes and enforce our agreements
- Respond to any audit, investigation, or legal proceeding
Upon termination of our engagement, we will retain your records in accordance with applicable professional standards and legal requirements. You may request copies of your records at any time, subject to applicable fees for retrieval and reproduction.
8. Your Rights & Choices
You have the following rights with respect to your personal information:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Correct: You may request that we correct inaccurate or incomplete information.
- Right to Opt Out of Marketing: You may opt out of receiving promotional communications from us at any time by contacting us directly or using the unsubscribe link in any marketing email.
- Right to Limit Sharing: To the extent permitted by the GLBA, you may request that we limit the sharing of your information for marketing purposes.
- Right to Request Deletion: Subject to our legal retention obligations, you may request deletion of your personal information.
To exercise any of these rights, please contact us using the information in Section 11. We will respond to your request within 30 days. We may need to verify your identity before processing your request.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take prompt steps to delete such information.
10. Third-Party Links
Our website may contain links to third-party websites, including our booking platform, social media pages, and payment processors. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit, as we have no control over their data practices and are not responsible for their privacy practices.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. We may also notify you of significant changes via email or a prominent notice on our website.
Your continued use of our website or services following the posting of changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:
Royal Financial LLC
Simpsonville, South Carolina
We will respond to all privacy-related inquiries within 30 business days.
Royal Financial LLC is committed to protecting your privacy and complying with all applicable federal and state privacy laws, including the Gramm-Leach-Bliley Act. Your trust is the foundation of our relationship.
Last Updated: April 30, 2026 | Royal Financial LLC — Simpsonville, South Carolina